The fundamental aim at Arranmore Park is to ensure all residents receive an excellent standard of care, within a clean, comfortable and safe environment, thus enabling them to enjoy a quality of life, which fulfils their expectations. In order to achieve these expectations, Arranmore Park establishes comprehensive care plans at the point of admission.
By identifying each resident’s needs and abilities, using information ascertained from a “needs assessment” and taking into consideration the core values of care, namely, privacy, independence, security, dignity, choice, respect, rights, fulfilment and equality; a detailed care plan is created, thus ensuring dignity and as much independence as possible, is retained for each resident.
At all times, we offer sensitive and conscientious care from respectful, competent and dedicated, staff. Our staff members undergo continuous training and development of their skills and experience to ensure they understand the needs of elderly people.
Not only do our staff members assist with residents’ personal care but they also like to spend time chatting with them to ensure they are happy with the care being delivered and are not worried by any problems they may have, no matter how small. In this regard, it is our aim to ensure each resident is given the opportunity to feel part of a family group and that they can relate to staff members, with confidence rather than apprehension.
To ensure quality care is being delivered to our residents at all times, Arranmore Park reviews and updates regularly, a comprehensive set of policies and procedures. In addition, quality assessments and audits are conducted in-house. We have adopted the ethos “Continuous Quality Improvement” in everything we do and where we discover "non-conforming" areas, these are corrected to ensure problems are not repeated.
Our dedication to “Continuous Quality Improvement” has been recognised by the Residential and Domiciliary Benchmarking (RDB) quality accreditation system. For over a decade, the Home has consistently achieved a maximum rating of FIVE STARS. Similarly, the Home has achieved a FIVE-STAR rating for Food and Hygiene Safety Standards from Lancashire County Council and is recognised within the community, as a home delivering first class care.
Last but not least, the Care Quality Commission (CQC), the independent regulator of all health and social care services in England, has awarded Arranmore Park with good ratings in all categories including safe, effective, caring, responsive and well-led. The overall CQC rating is GOOD.